Data Processing Addendum (DPA)
Last updated: March 25, 2026
Overview
This page summarizes ColdMail's Data Processing Addendum support model for customers that require contractual data handling terms.
Scope
The DPA applies to personal data processed by ColdMail while providing contracted services.
Core Commitments
- Processing limited to service delivery purposes
- Reasonable security safeguards
- Cooperation with lawful data subject request workflows
- Subprocessor transparency support upon request
International Transfers
Where data transfers are required, we support commercially reasonable contractual mechanisms as part of enterprise procurement.
Requests
If your organization requires a signed DPA, contact support@coldmail.app with:
- Legal entity name
- Billing domain
- Required signer details
- Any required template language
Our team will coordinate next steps.